How AquaRochelle Guide collects, uses and protects your personal information.
Last updated: January 2026. This Privacy Policy applies to the website aquarochelle.site operated by Ocean Guide France SARL.
Ocean Guide France SARL (referred to in this policy as "we", "us" or "our") operates the independent visitor information website at aquarochelle.site. We are registered in France and our registered office is at 12 Rue du Port Neuf, 17000 La Rochelle, France. Our contact email address for data protection matters is [email protected].
This website is an independent visitor information guide only. We are not affiliated with, endorsed by, or officially connected to Aquarium La Rochelle, the city of La Rochelle, or any official tourism organisation. We do not sell tickets, process bookings, or handle financial transactions of any kind.
We may collect the following categories of personal data when you use our website or contact us through our contact form: your first and last name, your email address, and any information you choose to include in the body of a message you send to us through the contact form. We collect this information only when you voluntarily submit it to us.
We also collect certain technical data automatically when you visit our website. This includes your IP address, the type of web browser you are using, the operating system of your device, the pages of our website that you visit, the date and time of your visit, and the referring website address if you arrived at our site from another website. This technical data is collected through standard web server logs and, where applicable, through cookies as described in our Cookie Policy.
We use the personal data you submit through our contact form solely for the purpose of responding to your enquiry. We do not use this data for marketing purposes, we do not share it with third parties for commercial purposes, and we do not add it to any mailing list without your explicit consent. Technical data collected automatically is used only in aggregate, anonymised form to understand how our website is used and to improve its content and performance. We do not use automated decision-making or profiling.
Under the General Data Protection Regulation (GDPR), which applies to our processing of personal data within the European Union, our legal basis for processing contact form data is your consent, which you provide by submitting the form. Our legal basis for processing technical data is our legitimate interest in understanding how our website is used in order to improve it for visitors. You may withdraw your consent at any time by contacting us at [email protected].
We retain personal data submitted through the contact form for no longer than twelve months from the date of receipt, after which it is securely deleted. Technical log data is typically retained for no longer than six months. We may retain data for longer periods if required to do so by applicable law or in the context of a legal dispute.
If you are located in the European Union or the United Kingdom, you have a number of rights regarding your personal data under the GDPR and applicable national data protection laws. These rights include: the right to access the personal data we hold about you; the right to request correction of inaccurate data; the right to request deletion of your data ("the right to be forgotten"); the right to restrict our processing of your data in certain circumstances; the right to data portability; and the right to object to our processing of your data. To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within one calendar month.
Our website uses cookies to improve your browsing experience and to analyse website traffic in aggregate. For full details of the cookies we use and how to manage them, please see our Cookie Policy at cookies.html.
Our website may use third-party analytics services to collect and analyse anonymised technical data about website usage. These services process data on our behalf in accordance with their own privacy policies and data processing agreements. We do not share identifiable personal data with any third-party services for marketing or advertising purposes.
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. Our website uses HTTPS encryption for all data transmitted between your browser and our server. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of data transmitted to us electronically.
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Any material changes will be indicated by an updated "last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or our handling of your personal data, please contact us at [email protected] or by post to our registered address. If you believe your data protection rights have been violated, you also have the right to lodge a complaint with the French data protection authority, the Commission Nationale de l'Informatique et des Libertés (CNIL), at cnil.fr.